Online casinos require gamers to provide personal information at various times, especially during registration and account verification. The sensitive data you provide is used to verify your identity and maintain a safe platform for everyone.
But you also have to be aware of how the data is used and who has access to it. The 22Bet privacy policy page outlines everything you need to know about the brand and your data. You get to learn how your data is collected, processed, used, stored, and retrieved. It also spells out who has access to your data and to what degree.
The privacy policy page is free for all to access, even those who don’t have a 22Bet account yet. Simply scan the website footer and locate the “Privacy Policy” link. However, we’ve provided an easy-to-scan summary of what’s on the page to give you an overview.
Consent to Having Your Personal Data Collected
22Bet collects your data only after you have given consent. Creating an account on the platform is the most common way to grant them access. Before signing up on the website, 22Bet does not have any motive or right to collect or process any data relating to you.
There are cases where your consent may not be required before your data is collected, such as:
- To carry out a contract.
- When the law requires it.
- To protect the person’s legitimate interests.
22Bet processes data in line with the Data Protection Act 2012 (Ghana, Act 843), including how it is collected, used, and erased.
Why Information is Collected
Most of the data you provide to 22Bet is for personal identification, such as your first and last name, date of birth, and contact information, including email address and phone number.
Other examples of data that could be requested of you include transaction history, payment information, home address, and website preferences. When browsing the website, even as a visitor, some information may be collected in order to provide you with better service.
Such information includes:
- IP address.
- Time spent using the website.
- Date of access.
- Specific pages viewed.
- Language preferences.
How Information is Collected and Processed
Most of the information on 22Bet is collected automatically, or you provide it when expressing consent during registration. 22Bet may also obtain information from third-party service providers, such as e-commerce services, in strict compliance with the law.
The casino may disclose your personal data to various third-party services, for different reasons, including:
- When you make a payment, some of your personal data may be shared with your payment provider for use in accordance with its privacy policy.
- Other companies and individuals, such as email services, payment processors, identity verification providers, fraud-prevention providers, marketing providers, data analysis providers, and customer support providers, are engaged to operate the services and fulfil user requests.
How Collected Information is Used
22Bet collects your personal information to:
- Verify your identity.
- Process your transactions properly.
- Offer you high-quality service.
- Keep you safe and secure on the platform.
Some of the information you provide is used to send you personalised promotional offers and information about 22Bet’s offerings and services, as well as those of their third-party partners.
You may be asked to provide some information via surveys, but this is entirely optional, and you can choose to decline. By participating in competitions run by the brand, you consent to your personal information being used for promotional purposes without any compensation should you be among the winners.
Information Disclosure
The information you provide on 22Bet may be disclosed to other companies, organisations, or third parties not directly affiliated with the brand, upon your consent.
Your personal information may also be given up if required by the law or if the brand decides that doing so is essential to protecting their rights or those of other players on the website.
The company could also, upon suspicion of fraud, tampering with games, or making illegal transactions, share a player’s personal information with gaming websites, law enforcement authorities, and financial providers.
Access to Your Data
You can opt out of receiving personal information from 22Bet at any time by:
- Reaching out to customer support through any of the available channels.
- Replying to a newsletter with your request.
- Opting out of account settings.
You can also reach out to the company to find out:
- What type of information do they have about you.
- How accurate the information is.
- To file a complaint over how your information is being used.
- To request an update to your information.
Cookies
Every time you visit the website, you will receive cookies. These cookies are stored on your browser and contain information that the website uses to inform its behaviour every time you visit.
These cookies make sure that your experience on the website feels familiar with each visit, and they cannot be retrieved from your device. You can choose to clear cookies at any time by entering your browser settings.
Consent to Information Passed to Electronic Service Providers
Depositing and withdrawing are two core activities every player on a betting website is expected to perform. To make this process smooth, 22Bet uses third-party payment systems.
Accepting the privacy policy gives 22Bet permission to share your information with these providers to make your payment as hitch-free and fast as possible.
Security
All data on 22Bet is stored securely in a database protected by a regularly updated firewall. The website employs 128-bit SSL encryption for safeguarding all information sent in and out.
22Bet also ensures that all third-party services follow strict security measures when handling personal information. But players should be aware that sending information still carries some risk, as 22Bet cannot guarantee complete protection.
Protection of Minors
22Bet’s services are only available to players who meet the legal betting age of 18. Underage betting is not allowed in any form. The website conducts regular checks for underage activity, and players caught engaging in it are banned from the platform.